Terms & Conditions
Last updated: September 2026
Please read these terms and conditions carefully before booking a table or event with Watt Bar & Kitchen. By making a booking, you confirm that you have read, understood, and agreed to these terms.
If you have any questions about these terms, please contact us before booking:
Watt Bar & Kitchen
Address: 150 Charles Street, Sheffield City Centre, Sheffield, S1 2NE
Email: [email protected]
Phone: 07850 238152
1. Who We Are
Watt Bar & Kitchen ("we", "us", "our") is a bar and restaurant based in Sheffield City Centre. In these terms, "you" and "your" refers to the guest making or holding a booking, or visiting our venue.
We hold a premises licence authorising the sale of alcohol and the provision of regulated entertainment, and all service is carried out in compliance with the Licensing Act 2003 and other relevant UK legislation.
2. Our Services
We offer, among other things:
- Table bookings for food and drink, including outdoor seating (subject to availability and weather)
- Walk-in service, subject to capacity
- Private and semi-private event bookings
- Food and drink service in line with our current menus, which may change seasonally or from time to time
We are a dog-friendly venue and welcome well-behaved dogs inside, at our discretion and subject to Section 8 below. Menu items, opening hours, and services offered may be updated from time to time; the current details are available on our website and at the venue.
3. Bookings
3.1 A table booking is confirmed once we have acknowledged it, whether made via our website's ResDiary booking system, by phone, or in person. We recommend booking in advance, particularly for evenings, weekends, and larger groups.
3.2 We will always try to honour your requested time, but table availability may occasionally be affected by earlier diners running over; where this happens, we will seat you as promptly as possible and may offer you a seat at the bar while you wait.
3.3 We may hold a booked table for a reasonable grace period (typically 15 minutes) past the booked time. If you are running late, please let us know — we cannot guarantee to hold the table beyond this without contact.
3.4 For larger group bookings and private events, a deposit or pre-order may be required to confirm the booking; this will be explained to you at the time of booking.
4. Cancellations and No-Shows
4.1 If you need to cancel or change a booking, please let us know as soon as possible, ideally at least 24 hours in advance, so we can offer the table to other guests.
4.2 For bookings where a deposit or pre-order has been taken (such as larger groups or private events), our cancellation terms will be confirmed with you at the time of booking, including any circumstances in which the deposit is non-refundable.
4.3 We reserve the right to cancel or amend a booking in exceptional circumstances (for example, a private event, essential maintenance, or circumstances outside our control). Where possible we will give you as much notice as we can and offer an alternative date or refund any deposit paid.
5. Allergens and Dietary Requirements
5.1 Please tell us about any allergies, intolerances, or dietary requirements when you book, or as soon as possible on arrival, so our kitchen can advise you appropriately.
5.2 We take food safety seriously and will do our best to accommodate your needs, but as our kitchen handles a range of ingredients, including the 14 major allergens, we cannot guarantee a completely allergen-free environment. Please speak to a member of staff before ordering if you have any concerns.
5.3 Full allergen information is available on request; please ask a member of our team.
6. Age Restrictions and ID
6.1 We operate a Challenge 25 policy. If you appear to be under 25 and wish to purchase alcohol, you will be asked to provide valid photographic ID.
6.2 We reserve the right to refuse the sale of alcohol to anyone who cannot provide valid ID when requested, or who we reasonably believe to be under 18.
6.3 Children are welcome at our discretion, particularly during food service hours; our venue may not be suitable for children during busier evening and late-night periods.
7. House Rules and Right to Refuse Service
7.1 We want all our guests to have an enjoyable time. We reserve the right to refuse service or ask a guest to leave the premises where reasonably necessary — for example, in cases of intoxication, abusive or threatening behaviour, or any conduct that puts the safety or comfort of other guests or our staff at risk.
7.2 We reserve the right to refuse entry or service at our discretion, in line with our licensing obligations and general law.
7.3 Smoking (including vaping) is only permitted in designated outdoor areas, in line with UK law.
8. Dogs on the Premises
8.1 Well-behaved dogs are welcome inside our venue and in our outdoor seating area, at our discretion.
8.2 Dogs must be kept on a lead and under control at all times, and kept away from food preparation and service areas.
8.3 We reserve the right to ask you to remove a dog from the premises if it is causing a nuisance, or a risk to the safety or comfort of other guests or staff.
8.4 You are responsible for your dog and for any damage or mess it may cause.
9. Payment
9.1 Payment for food and drink is due at the time of ordering or at the end of your visit, as directed by our staff.
9.2 We accept card and contactless payment; cash acceptance may vary — please ask a member of staff.
9.3 A discretionary service charge may be added to your bill for certain bookings (for example, larger groups or private events); this will always be made clear to you in advance and you are free to have it removed on request.
9.4 For private events or bookings requiring a deposit, payment terms will be confirmed with you at the time of booking.
10. Complaints and Remedies
10.1 We take pride in the quality of our food, drink, and service. If you are unhappy with any aspect of your visit, please let a member of staff know at the time so we can try to put things right straightaway.
10.2 If you would prefer to raise a complaint afterwards, please contact us at:
Email: [email protected]
Phone: 07850 238152
10.3 We will investigate any complaint promptly and, where we agree a service failure occurred, will offer an appropriate remedy at our discretion, which may include a replacement item, a partial refund, or another gesture of goodwill.
11. Our Liability
11.1 We do not seek to exclude liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by law.
11.2 Subject to clause 11.1, our total liability to you in connection with any booking or visit shall not exceed the total amount paid by you for that visit or booking.
11.3 We are not liable for any indirect or consequential losses arising from your visit, and we do not accept responsibility for loss, theft, or damage to personal belongings brought onto our premises, except where caused by our negligence.
11.4 We carry public liability insurance for our venue. Details are available on request.
12. Private Events
12.1 Where you book all or part of our venue for a private event, additional terms specific to that event (including deposit, minimum spend, cancellation terms, and timings) will be confirmed with you in writing at the time of booking.
12.2 You are responsible for the conduct of your guests during a private event and for any damage caused by them to our premises, fixtures, or fittings.
13. Data Protection
We collect and process your personal data in accordance with our Privacy Policy, which is available at wattbar.co.uk/privacy-policy. By making a booking with us, you confirm that you have read and understood our Privacy Policy.
14. Governing Law
These terms and conditions are governed by the law of England and Wales. Any disputes arising from them will be subject to the exclusive jurisdiction of the courts of England and Wales.
Nothing in these terms affects your statutory rights as a consumer under UK law.
15. Changes to These Terms
We may update these terms and conditions from time to time. The current version will always be published on our website. Your continued use of our services after any such update constitutes acceptance of the updated terms.
